Order Information

Custom Requests:
If you don't see the perfect design or size for you, please get in touch and we can custom-make according to your special request. Please email at service@master-gallery.com.
Shipping is free worldwide and currently having no delays! Some items may incur a small customs charge so this is why the prices you see are so much cheaper than competitors. Most get through without charges but we are just being transparent with our customers.  All sizes that are available on our website often take between 3 - 4 weeks as our designs are made to order. If you require a customisable sizes and/or optional extra such as the framing service, please allow 4 - 5 weeks.  
Cancelling Orders:
If you wish to cancel your order, please contact us at service@master-gallery.com. All of our paintings are made to order, once work has started, a refund cannot be issued.
Return & Refund:
When you get the painting but not satisfied for any reasons, you are free to request a refund (minus the shipping cost). You need return us the painting in original shipping condition.